Shipping Policy

 

STORE PICKUP - 114 Essex St, Rochelle Park, NJ 7662

 

  • Orders can be picked up Monday - Friday from 10am - 6pm, on Saturday from 10am-5pm. An email will be sent when your order is ready for pickup.

    FLAT RATE SHIPPING 

     

    • Orders are generally shipped within 24 hours (Monday - Friday) using Fedex or USPS. Engraved, customized and personalized items may take 2-3 business days to process, if they are in stock. 
    • We require buyers to have same billing and shipping addresses. Only PayPal and Affirm orders can be shipped to an address that is different from the billing address.
    • All International buyers must pay duty and tax when item arrives to their country. Many countries charge between %18-%22 as duty and tax. We recommend all international buyers to contact their local tax office to get more information. All international buyers must use PayPal to checkout. We do not accept any payments made outside of PayPal.
    • During checkout, enter your address and choose the ship option. Click the "continue to shipping" button. 
    • When your order is ready for delivery, you will receive an email with real-time tracking information.

     

    SHIPPING TO P.O. BOXES
     
    Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here. 

     

     Shipping Option Estimated Delivery Time Price
    Standard USPS 2-7 days $6.95
    Fedex Express Saver 3 business day $14.25
    Fedex Second Day Air 2 business day $26.85
    Fedex Overnight 1 business day $37.50

     

    How do I check the status of my order?

    When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available. 

    If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at adam@eliadam.com with your name and order number, and we will look into it for you.

    NOTE: Please read product page carefully for detailed shipping times for most items. Items made to order or ordered from manufacturer could take more time than usual. Please email us for order related questions. Eli Adams Jewelers is not responsible for delay in transport caused by carrier. We reserve the right to cancel any order that doesn't have billing and shipping address matching. We reserve the right to request signature for all shipments. Shipments signed and delivery by house hold members, that are claimed lost, must be accompanied by a Police Report in order to file an insurance claim. Insurance claims can take 15-30 days depending on the carrier. Money back guarantee has been suspended by all carriers due to Covid-19 until further notice.

    Our story

    Eli Adams Jewelers has been providing high-quality products since we opened our doors in 2010. Every day, we strive to provide friendly service and the best shopping experience in Bergen county. 

    THE SECRET OF OUR SUCCESS

    Lots of companies can display jewelry and promise to treat you well. At Eli Adams Jewelers, providing great merchandise and a personalized shopping experience are more than just words…it’s what we do. We only hire the best people who share our passion for jewelry and watches. That way, you know you’re being helped by people who know their stuff. “Good enough” is just not an option for us. We genuinely care about our customers and go above and beyond to provide the best customer support.  We do these things, and more, while providing you with Engagement Rings, Wedding Bands and brand name watches at a great value. 

    Visit Us

    Our Hours

    Mon - Fri 10am - 6pm
    Saturday 10am - 5pm
    Sunday Closed

    Our Location

    114 Essex St, Rochelle Park, NJ 07662

    Get directions