STORE PICKUP - 114 Essex St, Rochelle Park, NJ 7662
- Orders can be picked up Monday - Friday from 10am - 6pm, on Saturday from 10am-5pm. An email will be sent when your order is ready for pickup.
FLAT RATE SHIPPING
- Orders are generally shipped within 24 hours (Monday - Friday) using Fedex or USPS. Engraved, customized and personalized items may take 2-3 business days to process, if they are in stock.
- Free shipping on orders over $150 in Ontario & Quebec, and on orders over $200 for the rest of Canada (exclusive of taxes and discount).
- All International buyers must pay duty and tax when item arrives to their country. Many countries charge between %18-%22 as duty and tax. We recommend all international buyers to contact their local tax office to get more information.
- During checkout, enter your address and choose the ship option. Click the "continue to shipping" button.
- When your order is ready for delivery, you will receive an email with real-time tracking information.
SHIPPING TO P.O. BOXES
Some carriers have limitations around shipping to P.O. Boxes. If one of your carriers falls into this group, you should look up their policy and communicate it to your customers here.
|Shipping Option||Estimated Delivery Time||Price|
|Standard USPS||2-7 days||$6.95|
|Fedex Express Saver||3 business day||$14.25|
|Fedex Second Day Air||2 business day||$26.85|
|Fedex Overnight||1 business day||$37.50|
How do I check the status of my order?
When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24 hours for the tracking information to become available.
If you haven’t received your order within 3 days of receiving your shipping confirmation email, please contact us at firstname.lastname@example.org with your name and order number, and we will look into it for you.
NOTE: Please read product page carefully for detailed shipping times for most items. Items made to order or ordered from manufacturer could take more time than usual. Please email us for order related questions. Eli Adams Jewelers is not responsible for delay in transport caused by carrier. We reserve the right to cancel any order that doesn't have billing and shipping address matching. We reserve the right to request signature for all shipments. Shipments signed and delivery by house hold members, that are claimed lost, must be accompanied by a Police Report in order to file an insurance claim. Insurance claims can take 15-30 days depending on the carrier. Money back guarantee has been suspended by all carriers due to Covid-19 until further notice.